Restaurant Insurance – Your Business Is A Niche Within a Niche

In my last blog I addressed the fact that as a restaurant owner, you owe it to yourself and your business to do a bit of research to be sure that you are dealing with a specialist. And the beauty of that is that you will often be able to hire that specialist for less money that you will spend if you let an agent who doesn’t specialize in restaurant insurance do the work for you. This week, I want to look at specialization in a more drilled down fashion. In this case I want to take a look at the specialization of the restaurant insurance policy or program itself.

It is clear to even the most casual observer that not all restaurants are created equal. In fact, that’s what so many of us love about eating out, we have many different choices to suit out time constraints, our moods, or even the level of impression we want to make on our dining partners. And as a restaurant owner, you work hard to play to your niche market, to give them exactly what they are looking for when they visit your establishment. So it should go with your restaurant insurance policy.

One trend in insurance over the years has been to consolidate all of the different types of coverages and protections into one big, packaged up, policy. This has made selling the policy a bit easier for the less sophisticated agent, I mean when you throw in everything but the kitchen sink, what’s not to like? But the truth is that there are costs associated with all of these add on coverages, and if you need them, then this package concept is great, you are spreading the costs of what you need across many different businesses that are purchasing protections in the package that they don’t need and will never use. But, look at it from the other direction and you don’t want to be the business that is buying things you don’t need and as such, subsidizing other businesses that do need those coverages.

This is why, beyond needing an agent who specializes in restaurants, you need one with a program that specializes in your specific type of restaurant. If you are running a fast food restaurant, you may not need a built in $25,000 limit for fine arts coverage that a fine dining restaurant might need. And if you are running a catering operation, will you need $25,000 of built in employee dishonesty protection that might be something a restaurant that handles lots of cash receipts might need? The examples here are seemingly limitless but the important point is that you should watch your policy carefully for add on coverages that you might never need but that you are paying for in your package. Likewise, you want to be sure as well that the types of protections that you do need are available and available in the limits that you need. A built in $5000 of spoilage coverage might be far too much for one restaurant and not near enough for another.

Take the time to look at the add in coverages that are on your current restaurant insurance policy and make sure you understand how each of them works, and be sure that the limit of coverage is the right amount for you.

At Clinard Insurance Group, located in Winston Salem, NC, we are a restaurant insurance specialist. We insure many different kinds of restaurants all across North Carolina and South Carolina. If we can help you with your restaurant insurance questions, please call us, toll free, at 877-687-7557 or visit us on the web at www.TheRestaurantInsuranceStore.com. Remember, we have specialized insurance programs for 5 different kinds of restaurants. Check the list below and click on the links to see our specific niche within a niche restaurant insurance programs.

Fine Dining Restaurant Insurance

Casual Dining Restaurant Insurance

Fast Food Restaurant Insurance

Bar and Grill and Tavern Insurance

Catering Company Insurance

The source information for this blog can be found in full at the blog located at http://www.restaurantinsuranceguy.com/.

Restaurant Insurance – Your Promotions And Your Restaurant Insurance Policy

In the restaurant business, the name of the game is getting customers to enter your doors and open their wallets. Restaurant owners are very savvy in this regard and there are many creative approaches to promoting used by different owners to increase their business and their profile in the community. One of the great things about running a restaurant, is the freedom that you have, as a business owner, to dream up and implement promotions for your establishment. But when you are coming up with ideas, don’t forget to consider the insurance angle.

There is really no limit, beyond what you can dream up, to what you can offer your clients to get them in the door spending money with you. I suppose if you can get it by the health department, you could have dwarf bowling, or keg midgets or even goat dancing contests if you thought it would help you increase sales. But don’t make the mistake of planning these promotions without considering the impact they may have on your restaurant insurance program. You don’t want to find out at renewal, or worse yet, after a large loss or accident, that what you were doing conflicts with your insurance plan or causes the insurance company to regard you as a higher risk.

Let’s take a quick look at some of the more common promotions and how they might affect your restaurant insurance policy. One of the most common is drink promotions. There are happy hours, ladies nights, half price drink nights and drink specials. Each of these can be a successful way to increase your sales but it is important to keep an eye on the ratio of liquor sales to food sales. There is a tipping point, beyond which your restaurant begins to look more like a bar to the insurance company and this can drive up the price of your liquor liability insurance or worse yet, can cause you to fall out of a preferred restaurant program, into one for higher risk establishments at a significant increase in premiums. That may be ok if you gain enough revenue to overcome the additional insurance costs, but you shouldn’t go into a promotion flying blind on the insurance impact.

Another revenue enhancer that we see establishments trying is adding delivery services for their customers. There are auto insurance and some workers compensation implications here that should be considered before you make these changes to your restaurant. These include impacts on your protection and coverage as well as on your rates.

We also see restaurants staying open a bit later and essentially turning their establishment into a bar after they stop serving food. Often they add a dance floor and DJ or have other live entertainment. These changes will all have large impacts on your restaurant insurance program and it is best if you bring in your agent for consultation and advice on the front end of these decisions. If you move forward without notifying your agent, you will lose the opportunity to factor in these changes in your overall return on investment for this plan, and you may find yourself in a position where you could even have trouble obtaining insurance protection at any price.

Restaurant insurance is a unique and tricky kind of policy and there is no doubt that you need a restaurant insurance specialist helping you with your insurance program. If you have the right agent and can form a partnership with your agent in helping you plan for the insurance impact of any major changes or promotions that you plan to implement, you will have a better big picture view on the true costs of your promotion or changes.

At Clinard Insurance Group, located in Winston Salem, NC, we specialize in restaurants and we understand them. I have owned 4 restaurants in my lifetime so I know what restaurant owners struggle with day to day. I also know that not every restaurant has the same insurance needs so I developed 5 specialized insurance programs for the 5 broad categories of restaurants. I have a specialized program for catering companies, a bar and grill and tavern insurance program, a fast food restaurant insurance program, a fine dining restaurant insurance program and a casual dining restaurant insurance program. If you need help with your restaurant insurance, please feel free to call me, at 877-687-7557 or visit my web page online at www.TheRestaurantInsuranceStore.com.

The source information for this blog can be found in full at the blog located at http://www.restaurantinsuranceguy.com/.

Restaurant Insurance – Equipment Breakdown Coverage Revisited

In the past I have blogged about equipment breakdown coverage for restaurants and I have discussed one of the more obvious reasons for needing it – breakdown of heating or air conditioning systems. However, with rapid technological changes in the restaurant industry, there are new areas of concern that give new weight to the value of carefully considering adding this protection to your restaurant insurance policy.

Specifically, I want you to think of the new technologies that you may have added to your restaurant in the past 5 years that you now rely on for smooth day to day operations. Which of these could you do without for an extended period of time? How much would it cost you to replace lost income due to the breakdown of this equipment? For instance, many restaurants now use sophisticated, computer based cash registers that integrate with point of sale software systems. What losses would you face if this system broke down? Could you stay open?

Another area of consideration for your equipment breakdown coverage is your commercial grade sound system if you have one, or your inventory scanner system or even your time clock and payroll system that might be run from your computerized register. If these systems go down, your restaurant could be crippled and the lost revenue while you struggle to get your systems running again could be substantial.

All of these new electronic systems are at risk for power surges and electrical arcing. Unbudgeted losses from breakdown of these systems can be significant enough that for some restaurants equipment breakdown coverage should no longer be considered an optional coverage but rather a critical one. Take a moment to check your restaurant insurance policy and see if you have equipment breakdown coverage. After the systems break, it will be too late to go back then and add the coverage.

Restaurants are a unique kind of business and they present unique insurance challenges. If you own a restaurant then you should take the time to seek out an insurance agent who specializes in restaurant insurance. Don’t trust your protection to a generalist. You will likely save money and be better protected if you find an agent who understands restaurants and insures dozens or even hundreds of them.

Clinard Insurance Group, located in Winston Salem, NC is an independent insurance agency that specializes in restaurant insurance. We write insurance for more than one hundred restaurants in North Carolina and South Carolina. Our understanding of how each restaurant is different from the others has led us to create 5 distinct restaurant insurance programs. We have a fine dining restaurant insurance program, a casual dining restaurant insurance program, a fast food restaurant insurance program, a bar and grill and tavern insurance program and a specialized insurance program for catering companies. If we can help you with your restaurant insurance needs, or if you simply need a professional second opinion on any restaurant insurance issues, please feel free to call us, toll free, at 877-687-7557 or visit us on the web at www.TheRestaurantInsuranceStore.com.

You can find the original source material for this article at www.RestaurantInsuranceGuy.com.

Restaurant Insurance Basics – Part 2 of 10 – Liability Insurance

This is the second in a 10 part series on the how to’s of insuring your restaurant. In this article we discuss liability insurance, what it is and what issues you should consider when purchasing your liability insurance.

Generally speaking your liability insurance will be a part of your package policy that also includes property insurance. For help on property insurance issues for your restaurant, check out part 1 of this series by clicking here.

Your liability insurance for your restaurant is generally divided into two kinds of protection. They are premises liability and products liability. Premises liability insurance provides protection for your restaurant for damages caused by accidents for which you can be held liable that happen on your premises. The easiest example of a premises liability claim would be a customer who slips on a wet floor and is injured as a result. Products liability insurance provides protection for your restaurant for injuries or property damages caused by the products that you make and sell; the food in your restaurant. A common example of a products liability claim would be a broken tooth when a customer bites down on some foreign matter in their entrée.

The liability section of your restaurant insurance policy should provide you with both premises and products liability. When you look at the limits of coverage provided by these different liability coverages you will usually see a per occurrence limit and a general aggregate limit. The per occurrence limit is the most that the insurance company will pay on your behalf for any one occurrence of that type. The general aggregate limit is the most that your insurance policy will pay in any one policy year. So, each claim that you have in a policy year will reduce the amount left on your general aggregate limit. Pay very close attention to these limits and make sure that you are comfortable with the limits on your policy. Generally I would advise you to purchase the highest liability limits that you can afford. The reason is that liability exposures, unlike property exposures, are unlimited. For example, if you own your restaurant building and it burns down, you know how much you will lose and what it will take to rebuild it. But with liability claims, you really can’t predict in advance how high the damages will go. For that reason the most prudent approach is to purchase the highest coverage limits that are available.

Liability insurance is rated based on a factor that helps anticipate your exposure to risk. Some seem like better predictors than others to me. Most common these days is to tie the liability rate to the property insurance costs, using a sliding scale or a flat amount for the different levels of liability coverage. This approach is most common in the businessowners policy form and is more about simplification than anything else. Other policy forms will have a rate per $1000 of gross sales to calculate your liability insurance premium. These types of formats will often require an audit at the end of the policy term to determine your actual gross sales for that time period. If you overestimated your gross sales, then you would be due a refund, if you underestimated them, then you would owe more money. If you have this type of policy form, be sure to read my blog on avoiding the audit trap.

Take the time to really think about your liability insurance limits and make sure that your policy is set up correctly so that it will respond the way you want it to in the event of an accident. If you are not using an agent who specializes in insuring restaurants, you should seriously consider doing so. Ask your agent if he or she insures at least 25 restaurants and if the answer is no, you may want to consider using an expert to protect your largest investment and your livelihood.

At Clinard Insurance Group in Winston Salem, NC, we want all insurance consumers become better informed buyers. Insuring and helping restaurants all across North Carolina and South Carolina is our specialty. We even have ways to help you gain and keep more customers. For one example of that type of program, visit our partners page. We also know that not all restaurants are the same. That’s why we have created 5 different restaurant insurance programs so that you can choose a program more tailored to your needs. We have a fine dining insurance program, a casual dining restaurant insurance program, a fast food insurance program, a bar and grill and tavern insurance program and a special insurance program for caterers. If you need help or advice for your NC restaurant or your SC restaurant, please call us, toll free, at 877-687-7557 or visit us on the web at www.TheRestaurantInsuranceStore.com. Don’t trust your livelihood to an agent that doesn’t specialize in restaurants. There is just no need to take that risk.

The source information for this article was pulled from other articles which can be found at www.RestaurantInsuranceGuy.com

Restaurant Insurance Basics - Part 1 Property Insurance

This article is the first in a 10 part series that will cover the basics of insuring your restaurant. Our goal here is to give you a bird’s eye view of the options and issues that you, as the restaurant owner, should consider as you go about evaluating your current insurance coverage or as you tackle the job of insuring your restaurant for the first time. Part 1 covers the property insurance needs that you will have.

Let’s start by touching on basics of the property that you need to insure. Some of this is obvious and some of it less so. The most obvious items here are the building, if you own it or are responsible for insuring it, and the contents in the building such as tools, equipment, inventory, dishes, tables etc. There are also a few less obvious property items to insure. The first of these would apply to restaurants who don’t need building coverage but who have invested in fixtures and remodeling that is permanently attached to the building. For these items you need tenant’s betterments and improvements coverage. Bear in mind that this coverage is added at the building insurance rate but will only apply to items that you actually did pay to install. If your lease requires you to insure the air conditioners on the roof but you didn’t actually pay to install them in the first place, your tenant’s improvements and betterments coverage will not help you out if they are hit by lightning and destroyed.

This brings me to another issue that is often overlooked by restaurant owners. It is very important that you take the time to read your lease carefully to see just what you are agreeing to in terms of insurance requirements. You may be required to insure things that don’t belong to you and this may force some extra work and research on your part as you set up your property insurance coverage. For more detailed help on this, read my blog about leases and their impact on restaurant owners’ insurance policies.

One of the sub categories of property coverage deals with the valuation of the items that you are covering. In general, there are 2 choices of valuations, actual cash value and replacement cost. Actual cash value is defines as replacement cost coverage minus depreciation. Replacement cost coverage is the cost that it will take to replace that item with a new one at the time of loss. Most policies are written on a replacement cost basis and in general that is what I would recommend. But there are some situations, for instance with older buildings, when you may want to consider using actual cash value as your valuation method. For more detailed information on this situation, read my blog here.

The valuation decision is an important one in that it will help you decide how much insurance to buy for the building and contents and betterments. You should always insure for the full value (either replacement value of actual cash value) of the item or items you are insuring. That is because most policy will have a coinsurance clause. Coinsurance is the tool that insurance companies use to make sure all of the policyholders carry full value. The reason that is important to them is that most losses are partial losses and some people would prefer to reduce their insurance costs by insuring for only part of the value of their assets. If this were to happen, then those who insure for full value would be heavily subsidizing those that purchased partial insurance. To remedy this problem, most all property insurance policies have a coinsurance clause. This clause imposes a penalty at the time of loss on those who did not carry full value insurance. The coinsurance clause is a bit complicated but important to understand so please read my blog about coinsurance here.

The last consideration that this article will cover regarding your restaurant insurance property coverage is your deductible. Your deductible is the amount of money that you will spend in the event of a loss, before the insurance money kicks in. Since insurance is best used for large, catastrophic losses, it is generally felt that you should carry the highest deductible you can comfortably pay without a huge disruption to your cash flow. Always evaluate the deductible you choose against the savings it provides on your insurance policy costs. You can evaluate it by considering how many years you would have to go without a loss to break even on the additional deductible costs versus the amount you are saving by moving up to that deductible level. But remember, when it comes to restaurant insurance, your deductible will apply to each and every loss all over again. This is not like health insurance which generally has a per year deductible.

Taking the time to evaluate all of your property exposures and carrying full value replacement cost protection on them will pay off in spades should you ever experience a property loss to your restaurant. Understanding your lease requirements and evaluating your deductible value will help you make sure you have the appropriate coverage and can afford the policy and the loss should it happen. In part 2 of this series we will take the time to study liability insurance and its implications for the restaurant owner.

At Clinard Insurance Group in Winston Salem, NC, we work hard to help insurance consumers become better informed buyers. We specialize in helping restaurants all across North Carolina and South Carolina with their restaurant insurance. We understand that not all restaurants are the same so we have designed 5 different restaurant insurance programs so that you can have a program more tailored to your needs. We have a fine dining insurance program, a casual dining restaurant insurance program, a fast food insurance program, a bar and grill and tavern insurance program and a special insurance program for caterers. If you need help or advice for your NC restaurant or your SC restaurant, please call us, toll free, at 877-687-7557 or visit us on the web at www.TheRestaurantInsuranceStore.com. Don’t trust your livelihood to an agent that doesn’t specialize in restaurants. There is just no need to take that risk.

The source information for this article was pulled from other articles which can be found at www.RestaurantInsuranceGuy.com

Keeping It Clean In The Restaurant

We all see the signs in the bathrooms of restaurants stating the rules for employees washing their hands on each trip to the lavatory. But there are some other places in restaurants where the washing and cleaning doesn’t always get the top priority. And it is making your clients sick. Take a moment to read over some of my pet peeves when visiting restaurants regarding cleanliness and be honest with yourself. Are you paying attention to these details? If not, this may explain why some of your customers only visit once.

Let’s face it, people have different tolerances for cleanliness in restaurants but if you are overlooking some of these areas that I will discuss below, you may be running off a certain percentage of your repeat customer business and the fixes for these are cheap and easy.

Bear in mind that if you are a restaurant that serves food that is sometimes eaten by your customers without utensils, then this problem gets magnified. That means breads, rolls, French fries and so on. You get the idea. If I’m eating with my hands, then I don’t want to touch anything that I perceive to be dirty while I am visiting your restaurant. And this perception can sometimes have little to do with the actual bacteria count. So consider that your restaurant needs to not only be clean, but also to look and feel clean.

Are your tables clean? A tablecloth certainly helps this problem because it removes the tactile feeling of filth. So often I enter a restaurant and the busboy takes a pretty filthy rag and makes a cursory wipe at the table just before or even after I sit down. Done right, this procedure can assure me that you are doing all that you can to allow me to eat in a sanitary environment. But if the rag is dirty, stained or otherwise looks inept at the job, or if the job is done in a cursory way, then you are emphasizing to me that this establishment doesn’t put a high priority on keeping things clean. Take the time to train your staff and give them the tools to make this a show of effort on your part to prove your dedication to sanitation in your restaurant. Also, it goes without saying that if I am sitting at a table that is in any way sticky, I’m losing my appetite. So show us your care and then make sure that the table really is clean.

Are your menus clean? So many restaurants don’t pay close attention to their menus but this is the face of your restaurant to your patrons. If your menus are sticky or greasy or otherwise feel that they have been handled by too many other hands (and they have) then reminding me of it by letting me see or feel the grunge is a big turn off. Take the time to regularly clean your menus as they are a very important first impression.

How about your salt and pepper shakers? These are handled by almost every patron that eats in your restaurant. They are a haven for germs and bacteria and I remember this almost every time I reach for one and feel that it is sticky or just feels dirty to the touch. Take the time to clean these regularly to protect your clients and to keep their impression of your restaurant favorable.

These are just a few of my pet peeves and I am giving you an outsiders view of things you may forget about or take for granted and you rush around to deal with the daily pressures of running your restaurant. But they leave impressions on a certain percentage of your diners and you should take the time to establish policies that will not only protect your customers but will put your restaurant in the best light in their minds As a side note, you also have a lot to worry about trying to keep up with food borne illness issues to keep your customers safe. To keep up with what is going on in that arena, be sure to keep an eye on the blog at http://blog.usfoodsafety.com/.

At Clinard Insurance Group in Winston Salem, NC, we specialize in helping restaurants all across North Carolina and South Carolina with their restaurant insurance policy. We not only want to help restaurants cut their insurance costs, we also work hard to help them generate more customers and make more money. We understand that not every restaurant is the same and so we have developed specialized programs for different types of restaurants to help you get the coverage you need at a price that will surprise you. We have a fine dining insurance program, a casual dining insurance program, a fast food insurance program, a bar and grill and tavern insurance program and a caterer insurance program. If you would like help with your restaurant insurance, please visit us on the web at www.TheRestaurantInsuranceStore.com or call us, toll free, at 877-687-7557.

The source information for this article was taken from articles which can be found at www.RestaurantInsuranceGuy.com

Restaurant Insurance – Have You Read Your Lease?

Not every restaurant owner owns his or her building. And not every lease is the same. But if you have not taken the time to make sure that your lease requirements match up with your restaurant insurance policy, then you may be leaving yourself open to an uncovered claim and as a result, potential downtime or a huge hit to your cash flow.

Consider the case of James, the owner of a small family restaurant. James signed his lease with his landlord but did not really study it carefully. One of the stipulations in his lease was that he was responsible for all repairs to the heating and air conditioning units on the roof. Two years into the lease, lightning strikes the roof units and destroys them. The cost to replace them is $24,000.

Here’s the problem. James has a businessowners policy which covers the contents of his restaurant - so everything not attached to the building. In addition, James did think ahead and had his agent add coverage for betterments and improvements to this policy. This betterments coverage is for items that are part of the building, which the tenant added – could be paint on the walls or even attached booths for the diners. The problem for James is that he didn’t add the rooftop air conditioning units to the building so technically they don’t fall under the tenants betterments and improvements coverage.

So how could James have protected himself? Well, for those air conditioning units he would need to add building coverage to his policy. The problem is, there is a coinsurance clause on the building coverage that would reduce his claim payment. (For more help with coinsurance clauses, read my blog about it by clicking here.) The answer is that James should have added an Agreed Value Building coverage endorsement to his policy to cover the HVAC equipment. This Agreed Value form should be written with no coinsurance penalty.

There’s one more area of concern in James’ claim that needs to be addressed. Without the air conditioning units he is going to be in trouble keeping his restaurant open. He needs mechanical breakdown coverage to protect him from the loss of earnings he will suffer while he is waiting on his HVAC system to be repaired. To read my blog about mechanical breakdown coverage, click here. To see a short video about mechanical breakdown coverage, click here.

This real world example shows how important it is to take the time to review your lease and make sure that your restaurant insurance policy seamlessly integrates with that lease. When choosing a restaurant insurance policy it is very important that you select an agent that specializes in restaurant insurance. At Clinard Insurance Group, in Winston Salem, NC, we do just that. We write insurance for over 100 restaurants all across NC and SC. We understand that each restaurant is different and that they don’t all need the exact same coverages. For that reason we have developed 5 different restaurant insurance programs to help you find the program that best suits your needs. We have a Fine Dining Restaurant Insurance Program, a Casual Dining Restaurant Insurance Program, A Bar and Grill Insurance Program, A Fast Food Restaurant Insurance Program and a Catering Insurance Program. Visit us on the web at www.TheRestaurantInsuranceStore.com or call us toll free at 877-687-7557 and find out how we can help you find the coverage you want and a price that will astound you.

The source information for this blog was taken from blog articles which can be found at www.RestaurantInsuranceGuy.com.

Restaurant Insurance Guy Tip – Manage Those Reviews

Most of my blog postings here are designed to help you navigate the ins and outs of your restaurant insurance program. And inherent in that plan is the concept of managing risks. But there is one risk out there that insurance cannot manage for you and you need to take proactive steps to protect yourself right away. If done right, this form of risk management can turn a big risk into a huge reward.

I’m talking about Google reviews. You should know by now that your customers and even your competitors can hurt or help you with the reviews of your restaurant that they post on Google. So you must begin the management process by making it a point to read those reviews regularly. You must know what your clients are saying about you and you must address the negatives in the way you manage your restaurant.

The quickest way to see your reviews is to type in the name of your restaurant , followed by your city name and state in a Google search. Then find the Google maps page link and read the reviews. If no reviews are posted, then you are working with a blank slate. That’s a good thing. Think of Google reviews as search engine gold. The more of these that you have, the higher your ranking with Google and the easier it will be for your clients to find you amid all the internet clutter of competing restaurants.

Now, the next step is to stuff the review box full of positive reviews. You might be tempted to open up a bunch of different Google accounts and do your own reviews. Don’t fall for this. When Google catches you at this game the punishment will be severe and quick. You will probably see your search engine rank drop off the face of the map pretty quickly. Rather, put in place a way to ask for these reviews from your clients that love you, your friends and family and your customers who tell you something good about your restaurant. Make sure that all of your employees have a system for asking for these reviews from customers who tell them how much they enjoyed your restaurant. Once you have set up this plan you need to make sure everyone is on the same page for getting it implemented and you must follow up to check to see that the reviews are being posted.

Now you probably think of your current insurance agent as the guy who sells you a policy and hopefully gives you advice about what policies you should buy. But is your agent taking the time to help you understand what you need to know to survive and prosper in the new digital age? What is your agent doing for you to directly increase revenue and sales opportunities? If you like the information in this blog, you may want to check out another feature that we offer to our clients at no charge at all. This is a coupon posting page on our web site called the Clinard Insurance Partners Program.

At Clinard Insurance Group, in Winston Salem, NC, we specialize in helping all different types of restaurants with their restaurant insurance policies. We work hard to help them become informed insurance consumers and we also know that not every restaurant is the same. We don’t want you to be put into a restaurant insurance program that lacks the special coverage your type of restaurant needs, or one that forces you to purchase coverages you will never need. To that end, we have developed 5 distinctly different restaurant insurance programs: A Fine Dining Restaurant Insurance Program, A Casual Dining Restaurant Insurance Program, A Fast Food Restaurant Insurance Program, a specialized insurance program for Bar and Grill and Taverns, and finally a Caterer Insurance Program. If you need help with your restaurant insurance questions, or if you feel that your agent isn’t working hard to help you develop more top line revenue, then please feel free to call us, toll free, at 877-687-7557 or visit us on line at www.TheRestaurantInsuranceStore.com.

The source information for this article was pulled from other articles which can be found at our restaurant insurance blog at www.restaurantinsuranceguy.com.

Restaurant Insurance Help – Slip And Fall Issues And Cheap Ways To Prevent Them

As a restaurant owner you know the importance of minimizing risk to prevent downtime and lost time out of work. But what you may not know is that there are some very simple changes you can make that will not only reduce your risk of loss but can also save you money on your restaurant insurance policies. This article talks about one of the most common sources for claims in the restaurant business and the simple techniques you can employ to help prevent these claims.

The most common restaurant workers compensation policy claim comes from slip and fall claims. These claims can really haunt the restaurant owner because they happen so fast and often happen out of site and can often result in long recovery times. These long recovery times can really kill your insurance costs. The resulting disability payments to your employee who is out of work and recovering will all count against your experience modification factor and drive up your rates for many years to come.

Slip and fall risks in a commercial kitchen are high because of the cluttered and slippery floors with oil water and food on the floor. Also, your employees putting away inventory are at risk because they often can’t see where they are walking while carrying large boxes or sacks. In addition, severs and bussers are at risk while carrying trays and operating in subdued lighting environments.

So here is a short list of what you can do to help protect your employees from this risk. All of the items on this list are FREE, you just have to implement them.

1. Have your employees wear non-slip, waterproof shoes.
2. Do not allow running in the restaurant.
3. Properly store all supplies and equipment and eliminate clutter
4. Apply de-icing products to exterior walkways to protect both employees and customers
5. Clean up any spill immediately.
6. If your employees must carry stacked items, you must have a rule that they can see over the top of the items that they are carrying.
7. Keep and eye on all rugs and carpets and make sure they stay in their places and all corners lie flat.

This next list is of some other things you can do to reduce injury to your employees. This list may involve some minor expense but the cost savings are dramatic compared to the costs of a long term workers compensation claim.

1. Provide two double swing doors with windows at the entrance to the kitchen so that people on both sides of the door can see what is going on before they push through.
2. Install wall and ceiling outlets so cords aren’t left running along the floor. Also, make sure floor plugs are not in areas where spills are common.
3. Stretch or re-lay any carpet that is bulging or bunched up.
4. Use nonslip floor mats and non skid floor waxes on surfaces where water could be spilled.
5. All floors where water is spilled or used to clean must have adequate drainage.
6. Place convex mirrors at blind corners.
7. Immediately replace any broken or damaged drain covers.

Following these recommendations will help you reduce and even nearly eliminate the slip and fall hazards to both your employees and your patrons. This will help hold down the costs of your workers compensation insurance and your restaurant insurance program.

At Clinard Insurance Group in Winston Salem, NC, we specialize in helping all kinds of restaurants across North Carolina and South Carolina with their restaurant insurance policies. We understand that not every restaurant is the same, and that is why we have created 5 specialized restaurant insurance programs. We don’t want you to be the round peg jammed into a square hole that so often happens with restaurant insurance. We have a fine dining restaurant insurance program, a casual dining restaurant insurance program, a fast food insurance program, a bar and grill and tavern insurance program as well as a specialized program for caterers insurance. If we can help you with your restaurant insurance needs, please call us, toll free, at 877-687-7557 or visit us online at www.TheRestaurantInsuranceStore.com.

The source information for this article can be found in articles at www.RestaurantInsuranceGuy.com.

Restaurant Insurance – Understanding The Basics

If you are considering opening an eating establishment, then one of the hurdles you will have handle is purchasing restaurant business insurance. You will need to know what types of insurance policies you might need and how they will affect your business. This article approaches this problem from an overview perspective and covers really the basic outline of the types of insurance policies that you should consider. For more details on any of these types of policies, you may want to read more of my restaurant blogs at www.RestaurantInsuranceGuy.com.

Property Insurance – You will need to consider coverage for your building and your contents. If you don’t own the building, check your lease to be sure that your landlord is requiring you to carry coverage on the building. Also, if you are a tenant, be sure to carry a high enough limit to replace all of your contents in a total loss. Also, don’t forget to include enough building coverage for the improvements and betterments that you make to the building itself in order to decorate the restaurant as yours.

Liability Insurance – You will need protection for your company for premises liability in case someone is injured on your premises. A good example of this would be someone who slips on a wet spot and is injured in your restaurant. In addition, you will need products liability for injury caused by the product you sell, that is the food. This would protect you if someone breaks a tooth on a meal or claims food poisoning as a result of eating at your establishment.

Business Interruption Insurance – This coverage will provide your lost income and ongoing expenses that occur while your business is out of business due to a covered loss such as fire or tornado. It is very important to have this protection to make sure that once you rebuild, you are still able to stay in business.

Mechanical Breakdown Coverage – What happens if your air conditioner stops working in the middle of July? No one will visit your restaurant and suppose it takes 5 days to order the part and get the air conditioner repaired. How will you deal with the loss of earnings that occurred during this time? This protection solves that problem. For more detailed information on mechanical breakdown coverage visit my blog by clicking here.

Liquor Liability – If you sell alcoholic beverages then this protection is a must. You can be sued by a third party if they are injured by one of your patrons who may have imbibed an adult beverage while visiting your establishment. These claims can be huge and can come out of nowhere so it is very important that you don’t overlook this protection.

Automobile Insurance – This is a no brainer if you purchase a vehicle in the company name. But even if you don’t you need this coverage. At the very least you need non-owned auto protection in case you ask one of your employees to run an errand for you and they have an accident while on that errand.

Workers Compensation – In NC the rules say that you don’t have to purchase a workers compensation policy if you have 3 or less employees. But what most don’t realize is that you are still on the hook for paying all claims yourself if you don’t purchase a policy. For more help with workers compensation rules and audit tips, be sure to visit my general blog at www.InsuranceAnswerGuy.com.

Life Insurance – You may need additional life insurance to cover the money that you had to borrow to set up your business, or you may want to fund a buy out in the case of your death with a key man life insurance policy.

Disability Insurance – don’t forget to protect yourself in the event you become disabled and cannot work for a period of time.

Many of these coverages can be combined into one package policy so that you won’t have 10 or 15 different policies to keep up with. The best way to handle your insurance needs is to seek out an insurance agent that specializes in restaurants, one who knows the ins and outs of insuring restaurants and already insures 100 or more of them. At Clinard Insurance Group, in Winston Salem, NC, we specialize in restaurants and write them in both NC and SC. We understand that not every restaurant is the same and so to avoid making you a square peg jammed into a round hole, we have designed 5 different insurance programs for different types of restaurants. We have a program for casual dining restaurants, one for fine dining restaurants, one for fast food insurance, one for the bar and grill or tavern insurance and one for catering insurance. If you would like help with your restaurant insurance, please call us, toll free, at 877-687-7557 or visit us on the web at www.TheRestaurantInsuranceStore.com.

The source information for this article was pulled from articles found at www.RestaurantInsuranceGuy.com.

Restaurant Insurance – What is Mechanical Breakdown Coverage

Some restaurant owners have heard of mechanical breakdown coverage and some of those have a clear understanding of what it is. There are quite a number of insurance agents out there who do not really understand how this protection works. But it is a coverage add on that no restaurant should do without. Think of it this way, everyone likes to eat their food while it is hot but no one likes to eat their food while they are hot. If you can remember that, you can understand this coverage and why you need it.

Mechanical breakdown coverage is a protection add on that should be on every restaurant insurance policy. If you own a restaurant, and you don’t have this coverage on your policy, you should consider firing your agent immediately. This protection is fairly inexpensive and it could save you a huge loss somewhere down the road. So doing without it rarely makes sense for any restaurant owner.

Let’s talk a bit about what mechanical breakdown coverage is and how it works. The first thing you want to understand is that the coverage is not for the breakdown of the machinery itself, but rather for the consequential losses that you will absorb as a result of the temporary loss of some equipment. The most common type of loss for mechanical breakdown involves air conditioning units. Now just imagine that stretch of 5 days in a row when the temperature soars into the high nineties and the compressor on your air conditioning unit on the roof of your building goes out. Then you find out it will take 3 days to get the part ordered and installed. How many meals do you think you are going to serve over the next 3 days as the temperature inside of your restaurant creeps up into the low nineties each day? You know the answer -- None. And what is that loss of revenue going to do to your cash flow, not to mention your bottom line? And it doesn’t matter if you don’t own the building and are not responsible for the air conditioning unit’s repair costs because we are talking about the consequential losses as a result of the mechanical failure. In fact, I would argue that if you are a tenant, then you need this coverage more than ever because now you are at the mercy of your landlord and how quickly he or she acts to get the air conditioner problem handled.

Of course this coverage doesn’t just apply to air conditioning unit breakdown, it could be your freezer or your cooler that puts you out of business for a while. Any of these types of losses could put a big crimp in your cash flow and your income. So please take a moment and review your policy and make sure that you have purchased mechanical breakdown coverage.

At Clinard Insurance Group, in Winston Salem, NC, we specialize in helping restaurant owners all across North Carolina and South Carolina with their restaurant insurance policy needs. We have specialty Restaurant Insurance Programs designed for Fine Dining Insurance, Casual Dining Insurance, Fast Food Insurance, and Bar & Grill Insurance as well as Catering insurance so we can help you with your restaurant insurance no matter what type of restaurant you own. If you would like an insurance second opinion on any of your restaurant insurance issues, or if you would like a quote on your current restaurant insurance, please call us toll free at 877-687-7557, or visit us on the web at www.TheRestaurantInsuranceStore.com.

The source information for this blog can be found at The Restaurant Answer Guy blog site.

Restaurant Insurance – Don’t Forget The Workers Compensation Policy

Restaurant insurance can be found in many different forms. One coverage that restaurant owner should have is workers compensation insurance. In North Carolina, the law states that if you have fewer than 3 employees you don’t have to purchase workers compensation insurance. But what this rule doesn’t tell you is that not buying a policy could put your very company at risk.

In NC, the workers compensation law does give you an out if you have less than 3 employees. In fact, there are no real teeth in the law that will catch and find employers who have 3 or more employees who also don’t purchase a workers compensation insurance policy. So, yeah, you could go years without purchasing a workers compensation policy for your restaurant. But that would be a very dangerous choice. Here’s why:

Although the law may not require that you actually purchase a workers compensation insurance policy, it will require that you pay all of the claims yourself just as if you were the insurance company. Workers compensation benefits in North Carolina are statutory. That means that exactly how much gets paid for each type of illness or injury has already been determined by state law. This means if you are paying out of your own pocket for a claim, you will not have the opportunity to determine how much you are going to pay.

So, using the loophole in the law to avoid buying a workers compensation policy only gets you out of paying the policy premium. It does not get you out of paying the costs of any and all claims. And these claim costs can be enormous. Imagine coming up with $100,000 to pay for injuries that resulted in permanent disability, then paying disability payments for years after that for one of your employees. Pretty scary huh? So even if work comp insurance seems expensive, you should realize that purchasing it is a no brainer because going bare means you are pretending to have the assets of an insurance company. For most restaurant owners, that just isn’t the case.

At Clinard Insurance Group, in Winston Salem, NC, we specialize in both North Carolina restaurant insurance and South Carolina restaurant insurance. We want all of our clients to be informed insurance buyers and we work hard to help them understand all the ins and outs of the restaurant insurance policy. It doesn’t matter if your establishment is fine dining, casual dining, fast food, bar & grill or even catering, we understand your business and we have a program that can help you. Please call us, toll free at 877-687-7557 or visit our Restaurant Insurance Page.

The source information for this article was pulled from articles found at the restaurant answer guy blog site.

Restaurant Insurance – Are Your Liquor Receipts Driving Higher Rates On Your Policy?

Any restaurant that sells alcohol should be carrying liquor liability insurance. This critical coverage is designed to protect you from third party claims generated by accidents caused by inebriated customers who did at least some of their drinking at your establishment. And the way that insurance companies underwrite and rate this coverage can be myopic at best. Here’s how to make sure that the insurance company’s myopia isn’t costing you extra money on your restaurant insurance policy.

In an effort to simplify their underwriting process to one simple question, many insurance companies that include liquor liability in their restaurant insurance package policy will simply ask you what % of your gross sales come from sales of alcohol. On the surface, this might seem like a logical way to get at the question of how much liquor liability exposure you have but, there are holes in this strategy that play against the fine dining restaurant as well as the bar and grill.

If your restaurant is a fine dining establishment, you may be especially vulnerable simply because the price of drinks and fine wines is a larger percentage of the gross receipts than a restaurant who just sells domestic beers in a can. Even some bar and grill type dining establishments with the higher end beers on tap can run into this problem. Just because you sell fine wines with your meals doesn’t mean your patrons are all a bunch of crazy drunks, pouring out of your restaurant to commit drunken mayhem on the streets. But you would never know that by talking to some of these insurance company underwriters who have exact rules about your liquor sales percentages.

Luckily, there is a better solution. At Clinard Insurance Group, in Winston Salem, NC, we specialize in all types of restaurant insurance. We have developed a program with our insurance companies that takes into consideration the fact that your percentage of alcohol sales to food sales is high not because you are a bar, but because you sell fine wines and top shelf liquors. With that in mind, we are able to help you keep your liquor liability rates under control and save you money, year in and year out while still providing you with the critical liquor liability coverage you need.

If we can help you with your restaurant insurance needs, please call us. We have developed several specialized restaurant insurance programs to make sure your round peg is not jammed into a square hole. We have a fine dining restaurant insurance program, a casual dining restaurant insurance program, a fast food restaurant insurance program, a bar and grill restaurant insurance program and even a catering company insurance program. If we can help, please call us, toll free, at 877-687-7557 or visit us online at www.TheRestaurantInsuranceStore.com.

The source data for this article can be found at the restaurant insurance answer guy site.

Restaurant Workers Compensation Insurance – Protect Your Mod

Most restaurant owners have at least a general knowledge of workers compensation insurance. They know that they need it and they know it can cost a lot of money. But only a few really understand the experience modification factor and what it could mean for their future restaurant insurance policy costs. This little primer will help you understand just how important it is to protect your mod and how to do it.

The experience modification factor of workers compensation policies, referred to as the experience mod or just mod for short, is the insurance industry’s way of assigning higher rates to businesses with poor loss experience and lower rates to those who have had more favorable loss experience. Each business has its own unique experience modification factor and this factor is applied to the rates on their policy. For example, if you have had a lot of losses, or perhaps a few large losses, you might find yourself with a mod of say, 1.35. If this is the case, then your workers compensation insurance policy premium will be adjusted upward by 35% to reflect your bad experience. Likewise, if your restaurant hasn’t has a work comp loss for several years, your mod might drop as low as .80 and this would mean a 20% reduction in your overall workers compensation policy premium.

So how is this mod calculated? Well, the first thing you need to know is that the mod is calculated based on past experience. That means what happens today will take several years to come back and bite you. Also, the experience period for the mod in North Carolina is 3 years, so once you get some losses in your mod calculation, they will stay there a while. I want to leave a more detailed explanation of how the mod is calculated to a later blog, but for now, understand that it is not only the number of losses (called frequency) that plays a part, but also the amount paid out (called severity) that impacts the mod calculation. And a little of both, frequency and severity can really run up the mod.

So what can you, as a restaurant owner, do to protect your mod? A lot of how your mod will affect you, both good or bad will be determined by which insurance company you choose for your workers compensation policy. I say this, because, although you may be as careful as you can to avoid injuries among your workers, there is no substitute for an insurance company that is actively working for you to help you prevent claims and reduce the severity of existing claims.

Choose a workers compensation insurance company that will work with you to help you with both prevention and severity reduction. Prevention can come in the form of safety inspections, and loss control techniques that the insurance company can share with you. Reduction can come in the form of programs that help your injured workers get back to work more quickly. Some of the best workers compensation insurance companies even have their own nurses and doctors. Also, you want to purchase your workers comp coverage from a company that assigns case managers to each claim to stay on top of all the medical bills and the disability payments to keep the payout as small as possible.

At Clinard Insurance Group, in Winston Salem, NC, we specialize in helping restaurant owners navigate the complex waters of insurance policy and insurance company selection. We can help you find a pro-active insurance company that will help you reduce the number of work comp claims and keep the claims that happen from spiraling out of control. Because restaurants are our specialty, we can help you with your restaurant insurance needs whether your restaurant is a fine dining establishment, a casual dining restaurant, a fast food restaurant, a bar and grill or tavern, or even a catering company. We have built special niche programs for almost every kind of restaurant out there and we encourage you to call us, toll free, at 877-687-7557 or visit us on the web at www.TheRestaurantInsuranceStore.com.

The source information for this article was taken from other articles which can be found in their entirety at www.RestaurantInsuranceGuy.com.